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Operations Management Basics

 Enhance operational efficiency by streamlining workflows and effectively allocating resources to boost business performance.

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Certificate :

After Completion

Start Date :

10-Jan-2025

Duration :

30 Days

Course fee :

$150

COURSE DESCRIPTION:

  1. Enhance operational efficiency by streamlining workflows and effectively allocating resources to boost business performance. 
  2. Create strategies to track key performance indicators (KPIs) and foster ongoing improvements in operational performance. 
  3. Implement quality management techniques to maintain high standards across processes, ensuring customer satisfaction and consistency.

CERTIFICATION:

  1. Certified in Digital Transformation.

LEARNING OUTCOMES:

By the conclusion of the course, participants will possess the skills to:

  1. Grasp the Essentials of Digital Transformation  Identify the primary technologies and strategies that facilitate digital evolution in organizations.
  2.  Adopt Digital Solutions for Growth  Utilize essential digital tools to optimize business operations, boost efficiency, and foster innovation. Foster Data-Driven Insights
  3.  Apply data analytics, AI, and machine learning to support strategic and effective business decisions.
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Course Curriculum

Introduction to Digital Transformation

1.Definition and key drivers of digital transformation

2.The role of digital technology in modern business models

3.Understanding digital disruption and its impact on industries

Core Technologies Enabling Digital Transformation

1.Cloud computing, artificial intelligence (AI), machine learning, and IoT

2.Big data analytics and business intelligence tools

3.Automation, robotics, and digital platforms

Digital Strategy and Innovation

1.Developing a digital strategy for business growth

2.The importance of innovation and agility in digital transformation

3.Aligning business objectives with technology adoption

Data-Driven Decision Making

1.Data collection, analysis, and visualization techniques

2.Using AI and machine learning for predictive analytics

3.Making strategic decisions based on data insights

Digital Customer Experience and Engagement

1.Personalization, customer journey mapping, and omnichannel engagement

2.Leveraging social media and digital marketing tools

3.Creating seamless and responsive customer service using digital platforms

Organizational Change Management for Digital Transformation

1.Leading and managing change in a digital environment

2.Overcoming resistance and fostering a digital culture

3.Digital leadership skills for transformation success

Training Features

Interactive Online Learning:

Engaging, self-paced modules with video tutorials, readings, and quizzes.

Case Studies and Real-World Examples:

Insights from companies that have successfully implemented digital transformation strategies.

Hands-On Digital Tools:

Access to tools and platforms used in digital transformation for practical learning.

Expert-Led Sessions:

Webinars and live Q&A sessions with industry experts sharing knowledge and experience.

Collaborative Learning:

Group discussions, forums, and peer feedback to enhance learning and networking opportunities.

Capstone Project:

Apply the skills and knowledge gained in a final project that simulates real-life digital transformation challenges.

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